Support

Support Hours
Monday - Friday
9am - 4pm MST

Support Options:

1. Product Documentation
   • EventHandler
   • RatingsHandler
   • AccountHandler
   • Announcer
      
2. Support Forums
   All of our products include free support through our online support forums. Outside of our custom support packages, our support forums are the best method of support for the following reasons:
   1. They are available free of charge.
   2. We monitor our support forums on a regular basis. Many times this can include off-hours, however, we cannot guarantee a response outside of our normal support hours.
   3. Your question may already have been asked and answered. This allows for you to get an immediate answer.
   4. By posting your message in our forums, it will allow others to view it, as well any responses.  This may aid others with their questions.
   5. Your message is archived and can be referred to at a later date by you or anyone else.

   Click here for our support forums.
    

3. Email Support
    
4. Phone Support
   Phone support is only provided under special phone support packages. For more information on custom support packages, please refer to our ordering page.